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Accessibility

The services on this site are for everyone in the South Plains, so the site itself has to work for everyone too, including people who use screen readers, keyboard navigation, or other assistive technology.

Last updated September 2026

Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and we are working toward WCAG 2.2 Level AA. In practice, that means:

  • Text descriptions for every meaningful image.
  • Full keyboard navigation, with a visible focus indicator and a “skip to main content” link on every page.
  • Color contrast that meets or exceeds the AA requirement.
  • Forms with clear labels and error messages that say what to fix.
  • Pages that work at 200% zoom and on small screens.

How we test

We check this site with automated tools, including contrast checks on every color in the design and axe accessibility scans, and by hand with a keyboard and a screen reader. Last reviewed August 21, 2026.

Known limitations

Some documents linked from this site, such as program flyers produced as images or PDFs, may not be fully accessible. If you need any of that content in another format, contact us and we will provide it.

Help with our services

You never need this website to reach us. Every service on this site is also available by phone at (806) 762-8721, Monday to Friday, 8 a.m. to 5 p.m. Central, or by mail at 6811 Indiana Ave, Suite B, Lubbock, TX 79413. If you need anything from this site in another format, such as large print, plain text, or over the phone, call us and we will provide it.

Report a barrier

If any part of this site is hard for you to use, please tell us through the contact form or by phone. Tell us what happened and what page you were on. We reply within two business days and fix what we can.