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Racks of network and radio equipment in an equipment room

For 911 Centers and Response Agencies

SPAG supports the 911 centers that answer calls across the South Plains: the equipment, the network, the map, and the training behind every call.

What SPAG provides

Equipment and network

SPAG maintains the 911 call-handling equipment in each center and the network that carries calls to it. Call us for repairs, planned maintenance, or changes to your center.

Call (806) 762-8721

Training

SPAG pays for the training your telecommunicators choose to take. Send SPAG Public Safety the classes they want, and we take it from there.

Licensing

SPAG handles state telecommunicator licensing paperwork for the region’s 911 centers.

911 map data

SPAG GIS keeps the roads, addresses, and boundaries on your 911 map current. When a caller’s location, an address, or a road shows up wrong, report it with the map-error form below.

Upcoming Trainings

No trainings are scheduled right now. New ones are posted here and on the calendar.

Report a map error

A caller shown in the wrong place, a missing address, a road with the wrong name: tell SPAG GIS and we’ll fix the 911 map.

For an equipment or network problem, call (806) 762-8721.

All fields are required unless marked optional.

The error

What's wrong?
An address, a road, or an intersection.
If it came up on a call, say when, but leave out the caller's details.
0 / 3,000
When you noticed it(optional)

Who's reporting

For example, Hockley County Sheriff’s Office.

Regional 911 advisory committee

Representatives from the region’s 911 centers and local governments advise SPAG on the regional 911 plan, equipment, and spending. Meetings are open to the public.

The next meeting date will be posted here. Call (806) 762-8721 to ask about it.

April 11 to 17, 2027

National Public Safety Telecommunicators Week

Every April, SPAG thanks the telecommunicators who answer 911 across the South Plains. We bring gift bags to the region’s 911 centers, with a different theme each year.